FCS Editor
Refund Policy — pre-launch draft
This policy has not been finalized. Purchases are closed.
The intended policy offers a refund when the software cannot be used in a publicly supported environment and repair fails. Duplicate charges, non-delivery, applicable statutory rights and payment-provider decisions are handled separately. The planned repair window is five business days unless the customer accepts an extension. Requests affect the relevant purchase or license and must not revoke unrelated active licenses. The operator and complete request process remain to be confirmed.